After placing your order, the next step is to send us your flowers and other materials to begin the preservation process. Care must be taken to ensure that we receive your flowers and materials in suitable condition. Read on to learn more!

1. You must include the Mailing Enclosure Form with your shipment.
2. NO NEWSPAPER, WET PACKS or PLASTICS. Plastic in the box will cause your flowers to mold and we will not be able to use them. Please do not wrap flowers in wet paper towels. Keep all packing materials dry.
3. In the warmer months please ship next day, in the cooler months 2-3 day is fine.
4. We are closed on Saturdays & Sundays and will not receive flowers until the following Monday.
5. Before shipping, keep flowers in a cool dry place. Recut stems and keep in fresh water until shipped.
6. We cannot use succulents.

Every keepsake we create is handcrafted from start to finishby our team of skilled artists. Because each piece is made with care and precision—not mass produced—the process takes time. Completion times vary depending on the complexity of the design and the current order volume. Once your flowers or materials arrive, we’ll provide an estimated completion timeframe and keep you updated along the way.